Terms & Conditions

Nora comes with a one-year limited warranty, from the time of receiving it, which protects you against manufacturing defects. There is also a 45-day satisfaction guarantee, so that if you are not satisfied with your purchase, you can return Nora in its original condition to receive a full refund. If you are within the limited warranty, you have an option to extend the warranty for an additional 1-3 years. To learn more about our policy, please read the details below.

Limited Warranty

SMART NORA, INC. (“Nora”, “Smart Nora, the smart snoring solution”) warrants Smart Nora (the “product”) and only the Product, against defects in materials and workmanship under normal use for a period of ONE YEAR (365 days) from the date of receiving the unit by the original Consumer (“Limited Warranty Period”). This warranty is only valid from the date of receiving Nora and the Consumer must provide proof of purchase.

The consumer’s sole and exclusive remedy, and Smart Nora Inc’s sole and exclusive responsibility under this warranty, if a hardware defect arises and a valid claim is received by Smart Nora, Inc. within the Warranty Period, at its option and to the extent permitted by law, Smart Nora Inc., will either (1) repair the Product at no charge (postage fees for returning the product are responsibility of the consumer), using new or refurbished replace parts or (2) exchange the Product with a new or refurbished Product, so that it performs substantially in accordance with the accompanying documentation on the date of consumer’s initial purchase.

Disclaimer of Warranties

OUR PRODUCTS ARE NOT MEDICAL DEVICES AND ARE NOT REGULATED NOR APPROVED BY THE U.S. FOOD AND DRUG ADMINISTRATION. OUR PRODUCTS AND SERVICES ARE INTENDED TO PROVIDE YOU WITH SNORING RELIEF AND / OR REDUCED SOUNDS OF SNORING. OUR IOS COMPANION APP IS INTENDED TO PROVIDE YOU WITH DATA AND INFORMATION ABOUT YOUR SLEEP, HOW NORA IS WORKING TO REDUCE YOUR SNORING, AND IS NOT INTENDED TO BE USED AS A SUBSTITUTE FOR MEDICAL ATTENTION OR SUPERVISION. YOUR USE OF NORA AND THE IOS APP IS AT YOUR SOLE RISK. THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. SMART NORA INC., EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

SMART NORA, INC. MAKES NO WARRANTY THAT (I) THE SERVICE WILL MEET YOUR REQUIREMENTS, (II) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR (III) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS. Our Products may include product warnings and instructions on the packaging, labels and documentation. AS A CONDITION TO RECEIVING SERVICES, YOU AGREE TO STRICTLY COMPLY WITH ALL PRODUCT WARNINGS AND INSTRUCTIONS ON THE PACKAGING, LABELS AND DOCUMENTATION OF PRODUCTS, AND ANY UPDATES THAT WE PROVIDE TO YOU VIA THE SERVICES. In addition, you agree to only use the Products in a manner that complies with all applicable laws and regulations.

 

The Great Snory-telling Giveaway Terms and Conditions

Eligibility: The Great Snory-telling Giveaway (the "Contest") is open to individuals who are 18 years of age or older at the time of entry. Employees of Smart Nora and their immediate family members are not eligible. The Contest is subject to all applicable federal, state, and local laws and regulations and is void where prohibited. Please note, the content you create should be posted on your existing profile which has followers and previous posts. If you create a new profile to post your video on you will be disqualified.

Contest Period: The Contest begins on February 10 and ends on March 15. Entries submitted before or after the Contest Period will not be eligible.

How to Enter: Participants must follow all the requirements listed on the giveaway page. Failure to follow all steps will terminate the entry from the contest.

Prizes: One (1) Cash Prize of $5,000 for One Lucky Entry, one (1) Cash Prize of $5,000 for the Most Viral Video, ten (10) Free Noras for the first 10 videos, and ten (10) Free Noras for the top 10 videos. Every entry will receive a $100 discount code for Smart Nora products. Prizes are non-transferable and no cash alternative is available.

Winner Selection: Winners will be selected based on the criteria set forth in the Contest announcement. The selection will be conducted by Smart Nora or its designee, the judge of the Contest, whose decisions are final and binding.

Winner Notification: Winners will be notified via the social media platform used for entry. If a winner cannot be contacted within 48 hours of selection, an alternate winner may be selected.

General Conditions: In participating in the Contest, entrants agree to be bound by these Terms and Conditions and the decisions of Smart Nora. Smart Nora reserves the right to disqualify any entrant or winner who, in its sole discretion, has not complied with the Terms and Conditions, has tampered with the operation of the Contest, or has engaged in conduct detrimental to the integrity or fair play of the Contest.

Release and Limitations of Liability: By participating in the Contest, entrants agree to release and hold harmless Smart Nora and its affiliates, and their respective officers, directors, employees, and agents from and against any claim or cause of action arising out of participation in the Contest or receipt or use of any prize.

Privacy: Information collected from entrants is subject to Smart Nora's privacy policy.

Disputes: Entrants agree that any and all disputes, claims, and causes of action arising out of or connected with this Contest or any prize awarded shall be resolved individually, without resort to any form of class action.

Sponsor: The Contest is sponsored by Smart Nora, whose decisions regarding the selection of winners and all other aspects of the Contest shall be final and binding in all respects.

Contact: For any questions, contact giveaway@smartnora.com.

Minimum Participation Requirement: The Contest requires a minimum of 500 unique individuals entering for the main cash prizes to be activated. If this minimum number of participants is not reached, the cash prizes will not be awarded. However, the Free Noras and $100 discount codes will still be awarded to eligible participants.

Multiple Entries: While participants may submit up to 4 entries on each platform, multiple entries from the same individual count as one unique participant for the purpose of reaching the minimum participation requirement. Participants are not eligible to win more than one Free Nora, regardless of the number of entries submitted.

International Participants: Please note that while participants from outside North America are welcome to enter the Contest, the recipient is responsible for any shipping costs, as well as any applicable duties, taxes, or import fees that may arise. These additional costs are at the recipient's expense and will not be covered by Smart Nora.